"Most of the staff were friendly, but service was slow due to the busy NYE night. Some tables waited 35-40 minutes for their appetizers before us. The food arrived relatively quickly for us, but the drinks took some time. The staff appeared overwhelmed, so we understood the delay. Unfortunately, the lobster salad I ordered was inedible and came with dressing despite my request for it on the side. The lobster was overcooked and unpleasant, so I had to send it back. Although offered a replacement dish, I opted to share the overcooked paella. The salad was removed from our bill, but a 20% gratuity was added for 2 diners, which the server claimed was standard for NYE. Though skeptical, we didn't want to cause a scene and just paid the bill of nearly $200 for the two of us. Perhaps the food and service are better on non-holiday nights."
