"I had a disappointing experience at this place. First, the tea was cold when it arrived, and it came after the main dishes. Second, the falafel was undercooked. To top it off, they tried to charge me for something I didn’t even order. Overall, not a good experience. Moreover, the manager, who is the owner of the place, was present and didn 't address these issues. It’s not just a problem with the staff; the owner should have ensured a better experience."