Prescott Valley
Mcdonald's

Mcdonald's

7500 AZ-69, 86314, Prescott Valley, US, United States

Cafés • Burgers • Fast Food • Delivery Services


"I was sent to the second window to wait for 1 cup of coffee waited there for 5 mins and nothing I reversed my car to the first window letting them know in case they forgot about me since 2 cars behind me had gotten there food completely and left already. Well I ask the white chubby manager who is standing with 4 other people next to the register doing nothing at all. And she tells me it's still brewing with an attitude (she looked high off pills or something) like I said she looked like a manager she was wearing the burgundy button up shirt and then there was also another guy manager on the shift! It's past noon and you have all these employees standing around for a minimum wage of $15 it's BS!! DRUG TEST YOUR EMPLOYEES!! Maybe by DT we will all as a community get better customer service it's not the first time I leave without my order I asked for my money this time but I have left from the second wait window after 30 mins of waiting for a box of already paid cookies. They have no customer service skills most of them look like they are on high off of something. I'm a regular who I just give up on the Prescott Valley McDonald's location at this point it's always a bad rude experience. I've been wanting to contact the district manager because this has not been the only bad experience at this location!! People need to stop asking for hrs to work to stand around!"