"One of the lady barista, who is short, fat and have long curly hair, is so rude. I did order the cold drink iced Starbucks blond caramel latte, the guy took my order kept asking me four times about my order even though I showed him the picture of the drink that I wanted. Then the coffee came out was a hot one, not a cold that lady barista said so rude to me that I should say ?iced?. How about I showed the picture? The name of that coffee is come with iced, right? Actually, to give better service, they should said sorry for making the wrong one and change the new one for me, instead of saying rude to customer. Bad service and no more coming here"