"The good and the bad. The good Their pizza is phenomenal, second to none in the area and the vast majority of their other offerings are very delicious like their eggplant parmigiana (both the sub and the entree, so good, make ya wanna slap yo Mamma. I?ve been going here since they were in Margate and long before they moved to the city of Somers Point. Their pepperoni pies have always been consistent, mozzarella cheese is salted just right and they use the little pepperonis that curl up into those mouthwatering grease cups which only the best pizza makers know to use. The pepperoni alone is a game changer and superior to most. The bad Food is amazing as stated above, however, the customer service is absolutely horrendous and the delivery people are in another world. Most of the time, the people who take orders over the phone, tend to have a VERY snarky attitude. It wasn?t always like this, I think the changes in management over the years led to this that?s my guess, but it?s still no excuse. The delivery drivers typically arrive quickly, even during busy times (i.e. weekends, sports games etc, but once the driver arrives and regardless if you?re paying cash or card, they are just absolute slowskis. Watching them make change is like watching my 3 year old daughter playing cashier with her friends in their imaginary store. I especially despise when ANY delivery driver asks, ?How much you want back?? I always find this a bit disrespectful and pushy for a tip. In the states, we are supposed to tip our hosts, servers, counter persons, delivery drivers and the like, it?s our culture. When I was a delivery driver for a local pizzeria many years ago, I would NEVER have the audacity to insinuate a tip ever. I get that some drivers could be just starting their shift and may not have much change but they should had taken care of that prior to taking a delivery to a customer. Another reason a driver may insinuate a tip is due to the fact (and even I?ve personally come to understand as a former delivery driver, that some people just don?t tip at all. Shame on the customer who does that. Don?t want to tip? Pick it up yourself. These delivery drivers RELY on tips to help pay for things like bills, groceries, GAS AND MAINTENANCE ON THE VEHICLE THAT ALLOWS THEM TO BEING THE FOOD TO YOUR DOORSTEP. With cards, some delivery drivers will take the slip out of their pocket (in which the receipt slip is usually tucked into a clip of a pen for convenience, they pull the receipt out of said clip and sloooooowly unfold it as if an architect just found the scroll of life buried deep underground and finally hand it to you for your signature. There are 3 main things that I personally look out for when giving a review for any type of eating establishment Food, cleanliness and customer service. Micchelli?s had, in the past, been able to exceed all 3 with flying colors, however, over the recent years, customer service friendliness has"
