Belleville

Belleville, bekannt für seine reiche Geschichte und Gemeinschaftsveranstaltungen, bietet traditionelle Küche aus dem Mittleren Westen, einschließlich gebratener Ravioli, Barbecue und frischen Produkten von lokalen Märkten.

Cracker Barrel Old Country Store

Cracker Barrel Old Country Store

3160 Green Mt Crossing Dr, Shiloh, IL 62269, Belleville, United States

Cafés • Geschäft • Amerikanisch • Meeresfrüchte


"We were a complete party of 9, including some friends (and their children) we had met for dinner. We waited nearly an hour for our food, then when the food did come out, it was cold. Two of our children had to wait for their food. Our waitress abandoned us for 80% of our visit. Refills were neglected, our cornbread and biscuits were missing as well. We had to ask for things repeatedly when she did appear. They were not busy, as we saw multiple employees standing around. We spoke with the manager who only offered free desserts for our young children, after 8:15pm by this time. After we declined the desserts, as they were NOT going to fix this situation, the manger only offered a simple apology, then disappeared. Nothing else. He apologized and disappeared. Unbelievable. Our waitress reappeared to deliver our checks. We are extremely upset and disappointed. As we sat waiting in the dining room after speaking with the manager, we noticed him speaking to another upset party not far from us. We paid for our full bill. We paid for cold food and having to wait to watch our children eat. We paid for a lack of service, and no support from management. Avoid this Cracker Barrel, as it seems the quality and attention to food and the guest experience is second-rate. We will not be returning to this location, nor any other Cracker Barrel which is a big loss for us, as we have had many wonderful memories and meals at various locations throughout the country. A stop at a Cracker Barrel has always been a tradition on every roadtrip where/when possible."