Commerce City
Taco Bell

Taco Bell

4901 E 60th Ave, 80022, Commerce City, US, United States

Fastfood • Mexikaner • Mittagessen • Gastronomie


"Pink haired lady working drive thru doesn't know what she's doing. Handed me a drink then told me a total. I replied that it had already been paid for and she told me it hadn't been. I showed her that the money was taken off of my card and that the order said it was completed on the app to no avail. That's when she told me even though I hadn't paid for it that I could just take the drink and leave giving me no other options and obviously not paying any attention to what was actually going on. i was already in line for 15-20 mins and hungry. She had no idea I ordered food she thought it was just a soda (because she got my order mixed up with someone else's) I showed her my order AGAIN and read off the items I should've received with my box combo That's when I asked if there was any way I could have the food made and I'd pay again if necessary. She required assistance from a manager when I told him what was going on he had no words other than it'll be right out . Not only was I accused of being rude for being firm about having already paid for my food and not wanting to feel robbed when she finally handed me my food she had the nerve to tell me it was because you didn't tell me your name someone else ordered just a soda so I thought it was you not ONCE did she ask for a name at any point as I've explained she had opportunities to fix this mistake before it got worse and instead of trying to remedy the situation she thought she would give me a drink that she thought I didn't pay for and send me on my way. Also after all of this still couldn't get my order right.... Not a good way to treat your customers"