"Since April 2022, the Crestview Captain D 's service has taken a nose dive. We tend to eat dinner there once a week between 4:30 and 5:30 pm and they are always out of baked potato, butter, broccoli, etc. It is rare we can get these items. The portions of the two sides are so small it 's about 2 bites of each of them. The hush puppies are hard as a rock. And honestly, we have been eating our meal during these time slots and had them tell incoming customers, Sorry we are closed. That means completely closed and on several occasions a month they close the lobby and you have to use drive thru only. The employees speak openly to and in front of their customers, about staff not showing up to work. Very poorly managed. This used to be a great place, actually one of our favorites. I have to give it a 2/2.5 because of how much it has declined. We expect to see the windows boarded up before long. So sad."
