"A much anticipated dining experience at a supposedly top-rated Spanish restaurant was marred more or less from the outset by the cavalier and all too chummy attitude of the waiter assigned to our table of four, who definitely seemed in high spirits. While the food...itself was acceptable (but by no means outstanding or exceptional), the demeanour of the waiter was not. A degree of bonhomie at a Spanish restaurant or tapas bar is always welcome, not to say expected, but overfamiliarity is not, and outright rudeness is always unacceptable, whether or not the setting is Iberian. The disappointment at the lack of professionalism on the part of our waiting staff finally tipped over into irritation when a full glass of wine was knocked over as one of the courses was being cleared. No particular apology was offered, let alone any compensation for soaked clothing: the glass was simply righted and obsequiously refilled from the bottle. In the minds of the waiting staff, the matter was closed. Better Spanish food in general and paellas in particular have certainly been consumed elsewhere, and a restaurant that boasts a number of entries in various food guides such as GaultMillau might want to reconsider the design of its menu; large-font laminated pages behind plastic sleeves are more in keeping with food stalls on the streets of any South-Eastern Asian city. We shall not be returning, at least not under the current ownership and management, which is a shame as the setting is pleasant, and much could be made of these premises"
