Hilo
Wsw The Steakhouse Whisky Steak Wine

Wsw The Steakhouse Whisky Steak Wine

71 Banyan Dr, 96720-4693, Hilo, United States

Bier • Wein • Steak • Bar-Lounge


"Our waitress gave us heads up that our may take a while due a couple large parties ahead of us. We immediately ordered the French Onion soup. Although she checked up on us x2, we told our waitress we needed more time to decide on the entree. It took us a good 7-10 minutes to decide. I believe we were just enjoying the ambiance and how everything was spaciously set with a lot of individual/private seating. Thereafter, we waited additional 10-12 minutes for our waitress to take our order. Our soup came within 10-15 and it was hot and very good. About 25 minutes later, we observed a waiter going around to certain tables around us handing out a small basket of bread. It was given only to certain tables. We were wondering if we would be offered because we would’ve said yes. We waited for the waiter to return to ask him but never returned to our area. We tried to get our waitress attention but she was busy attending the bigger party. Our food finally came. My wife’s Lobster Mac looked like an appetizer next to mines. My 39 ounce prime rib dish was delicious. I took the rest home. We observed that even this restaurant is affected with short staffing as compared to other places and so we understand the delays our order. This is where service needs to be key. Overall, service was good, atmosphere and ambiance was nice and enjoyable with noice level acceptable. I enjoy the fine dining environment. I do not care for our food being exposed on the serving cart, pushed through the seating of other customers. We will definitely return."