"My mom and I visited on a Sunday around 10:30 am and had to wait about 40 minutes for a table. Some other couples who arrived just after us seemed to wait over an hour. The waiting area is in the front hallway and gets quite crowded, as there isn’t a dedicated host; the waitstaff also manage the hosting duties. The staff appeared somewhat overwhelmed, and at times, annoyed while navigating the crowded hallways to serve their tables. They don’t utilize any electronic systems for managing the waitlist; instead, they simply jot down names on a piece of paper. When we inquired about wait times, they weren’t able to provide any estimates. I believe that streamlining the process by having a host at the front and directing guests through the main entrance could alleviate some congestion in the hallway and stairs that the staff use to transport food.
Our server, however, was sweet and attentive. While the food and coffee took longer to arrive than anticipated, everything was generally satisfactory. The pancakes were a little underwhelming, but the omelet and potatoes were quite decent. I enjoyed a cappuccino while my mom had the regular drip coffee, both of which were good. She ordered a carafe of coffee but only received a small shot glass of creamer, necessitating multiple requests for more. I also noticed a large jar of brown sugar on the table for the coffee, which guests have to dip their own spoons into. Personally, I find this unappealing from a hygiene perspective and think it would be better to have a dispensing jar or individually wrapped sugar packets instead."
