Silver City
Denny's

Denny's

708 Silver Heights Blvd, Silver City, United States

Huhn • Amerikanisch • Lieferservice • Nordamerikanisch


"I myself and my party of three were here on Thursday in the middle afternoon, for an early dinner / Quiet celebration. I will first check the entire service and experience at this point, which includes the reasons for my rating of four stars. It was quite empty on arrival, but some other parties emerged over the duration of our visit, which is clearly overwhelming for the only server on the ground, and understandably so. A party went after some time; apparently they were not so understanding. The server seemed to be new, as it wasn't sure that a few things like them orders from us and other customers... but she did their best, and that always counts that we all have to learn. I noticed that the floor had not been blurred in the right time, yet some tables had been cleared, but that was, after we sat and overheard, another employee who claimed that our table was clean when we did not pass. The same employee at some point woke up some nearby tables, but she left the brooms and dust blanket where she was stuck in the hall... not the smart idea, as our server in this area often went and could have beaten on them, but I degressive. Order was no problem, nor was the waiting period between sitting, getting drinks, and the server came back to see if we were ready to order for drinks (we needed more time to decide). She had to come back to let us know that they didn't want a certain bread, but that wasn't a problem because most places don't have it. The time it took to get our food was appropriate. However, she apologized for one of our toast orders that were burned and declared that the toaster was too hot. No reflection over them, but as the kitchen allows them to be sent out, is beyond me. However, the member of our party has not demanded a new toast, but he is not a grief. Lol. She gave up the names of the Omelettes who had chosen the other member of our party and myself when they put them down... but at a closer glance, I realized they were swapped. No big deal, and I wouldn't have told her a word about it, but she came back immediately when we changed and I felt so bad that she noticed it. I even told her that it wasn't a problem when she apologized because it wasn't. I can't nitpick either. We missed an article, but only after her departure we didn't know we saw her again until we almost finished our meals to let her know. However, when we knew her, she apologized and quickly brought the missing product together with the review. The receipt did not reflect us that we ordered the item that was missing, so we added it to the payment of our meals. I left our server with my card payment over 30% tip, and I hope he came to her. She was a sweet girl, and she did great, although they came with online orders and the small flooding of customers, in which reason we did not hold it against her when she did not check for us for a while. The employee who treated our payment was friendly and efficient. As for food: In addition to the burned toast, the overall quality was perfect. Our meals were fresh, tasty and well made. My omelette was missing the article I asked to be removed, which was very appreciated. The missing article also came fresh to our table. Portion size was at the point when we all produce our food without being overcrowded or dissatisfied. Given the circumstances under which we find ourselves in this crazy world of Kovid, it is completely understandable that restaurants have difficulties finding employees. We should not be so hard on them for things from their control, and we should be more patient and understand if we have to wait a little longer than what is typical. That was said that was not as bad about an experience as some critics think they had, and we would definitely come back. Thank you. Denny's!"