"Just disappointed, extremely disappointed with a long time family favorite. I 'm in high hopes there is someone else working here with more knowledge about running a restaurant than the manager working on Saturday February 24th. My fiancé and I had ordered takeout dinner. Haddock Nuggets with fries , Lobster stew and Gorgonzola steak tip salad. Upon opening our dinner when we got home, we first noticed there was 2 small cups , one being the lobster stew and the other , we had no idea. No salad dressing , nor an extra side of dressing as ordered OR a side of tartar sauce for the fried fish , in which we would obviously assume it would come along with. The mystery small cup contained WARM Gorgonzola chunks with dressing and a layer of butter? Or oil ? Layered on top. Terrible , whatever it was , it smelled and tasted awful. The lobster stew was basically lobster chucks/ pieces a fair amount soaking in that same hot buttery/oil. Our order looked very rushed and for almost $70 for two people , unacceptable. Taken back , as we 've both gone to Fogartys for many many years , my fiancé decided to call. The manager was put on the phone and was not very apologetic .. A simple oh I 'm sorry , we will send out a gift card . We ended up throwing everything away. About a week later we received the gift card .... $5.00. Five dollars ? It was honestly an insult. Being in the restaurant industry for over 15 years I 'm baffled, I understand the shortage on staff and maybe a busy Saturday night .... but I could never dismiss a loyal customer so easily."
