"First off, the floor was littered with dirty napkins and some questionable looking spills. I was tired and decided to wait here 40 mins or so before going to a nearby doc appointment. I ordered the Caramel chocolate cold brew and received salted caramel instead blech ? I hate salted caramel! and wasn't given the option of creamer/milk. So I basically received syrup coffee ?. I confronted the barista about my wrong order and she was nice enough to change it. BUT in the same cup so I still got the yummy ? salted caramel flavor. Anyways, whatever, I hate confrontation so I didn't say anything else, I sucked it up and drank my drink . I didn't notice the jumbo flies about 3 or so buzzing around until after I ordered 2 muffins to go . When I got home and daringly sampled the muffins , compared to another dunkin that's at Rockaway, this muffin tasted stale and wasn't as moist or soft and didn't even taste like what I actually ordered; which was coffee cake muffin. Most people go to Dunkin and famous coffee spots because they need the caffeine/pick me up to keep going about their day. Overall, this experience was a huge disappointment cause I haven't had my favorite Dunkin drink in months cause of lack of syrup and finally got it, just with a big hint of salt?. I'll take a peek in the future when I'm around this area again and will update this review if anything changes. August 3rd, 2023"