"Our experience at “The Local’s” was highly unanticipated, and took the majority of our party by surprise. When we arrived (approximately 0556 p.m. we were greeted outside by an employee that proceeded to advise our party, upon our next visit, we should try to call in advance so they’re able to warn the kitchen and staff for preparation purposes. Not exactly how I would’ve made a first impression myself, however, we proceeded inside in an attempt to make our experience as enjoyable as possible. Our assigned waitress, quickly gathered our order and submitted it to the kitchen. Like any/most restaurants (especially close to closing there were a few items that we were told needed to be substituted. This was not an inconvenience to the guests in our party whatsoever, and our wait continued for our main course to be served. By this time our appetizers had already been delivered, and the Hot Crab Dip was definitely a hot topic. My three year-old even was absolutely shoveling this stuff in. The seafood chowder was not impressive in the slightest. Shortly after, our food was delivered and to our surprise, they had substituted all of the green beans requested for the entire room with peas! This was not communicated in the slightest, and definitely caused several of our guests to be upset. This was handled by our waitress who also had not been made aware of the switch. At this point, things started to go south. One person never received their salad, and was told that their order had never been placed to the kitchen while also never receiving their side of mashed potatoes to go with their steak. One had ordered a well done steak, requested it be cooked to order once it was observed to be heavily undercooked, and rudely had the plate taken from in front of her because the chef was upset and needed to see what was wrong with the steak. None of these instances were any one persons fault, but collectively, this was not the place to be for a family of 12 not including the two toddlers and an infant. We may be back, but earlier and definitely with caution next time."
