Springfield
Austin Grill Springfield

Austin Grill Springfield

8430 Old Keene Mill Rd.VA 22152, Springfield, United States

Tee • Tacos • Tex-Mex • Getränke


"I along with my husband, toddler, and mother decided to grab an easy Friday night dinner here. While the food wasn’t bad (wasn’t spectacular either although our experience may have clouded our judgement), we experienced some pretty poor service from some of the wait staff. When we saw that our main courses were about to be delivered, I started gathering up the platters and plates from our appetizers (wings, queso, chips, etc) and I had them stacked in front of me to make room on the table. Those of you that have dined with a toddler know that space is limited when you’re trying to play keep away with hot plates and small hands. I lifted the plates up so that my dinner could go in front of me and the guy delivering our food just plopped everything down and looked at me sitting there holding all of the appetizer platters/plates up for him to take and just walked away! He literally left me just sitting there holding everything. I didn’t have room on the table to put them and I’m sitting there with an armful of dishes on my pregnant belly. After a couple of minutes another server who was setting up an adjacent table for a large party walked by and I politely asked him if he could take the platters/plates that I was holding and he put his hands out and refused like I was trying to hand him a dirty diaper and walked away! I ended up putting them on the empty table next to us after holding them for five minutes. Such an odd experience."