"Before my experience, I would have given Chimi 's a 4 or 5 star, but I had a terrible experience hosting a party in their back room. We called 2 weeks prior to a 40th birthday party asking for the back room. Gave someone all of our info, name, number, and number of people attending. Upon arrival, the staff had no idea of our party and were very rude at wanting to accommodate us. At one point, telling us they will not do separate checks for our guests and suggested we come back tomorrow if we don 't like it. Well, with 20-25 people attending, that was not an option. Our service was slow and tables that were also sharing our verbally rented space were getting much more attention from the staff then our party of 20. We had to get our own salsa/chips 15 minutes after guests arrived, get our own menus, and ask for silverware. We were clearly unwanted guests and treated like a burden. Upon getting our checks we were charged 25% gratuity on our bill. Their menu lists an 18% gratuity for parties of 10 or more. We were told we were being charged 1% for every guest. This is absolutely unheard of! They fixed this on our bills, but only after we noticed the large charge, complained, and showed them their own personal policy on the menu. I, personally, have never been treated so rudely by a restaurant. We will be finding a new Mexican restaurant, which makes me sad."
