Wayne
City Works - King of Prussia

City Works - King of Prussia

220 Main St King of Prussia, PA 19406, 19087-21ND, Wayne, United States

Cafés • Amerikanisch • Meeresfrüchte • Handelsamerikanisch


"DISASTER OF A LUNCH... Shortly after being seated, a praying mantis landed on my hand from out of nowhere when I went to shake the praying mantis off my hand, my arm hit an extremely unsafe sharp piece of metal on the building (because the table was THAT close) and created a 2 inch laceration on my arm that was about 3mm deep. Because people in my party were uncomfortable due to the sun beating down and I had this massive cut, we requested to be moved indoors to a booth. As we’re moving inside I stand up and almost trip over an empty umbrella stand they have in the corner of our table – just the stand with the pole sticking up and no umbrella. When we sat at our new table inside the manager comes over to write up a report about the cut right as our food is placed on the table – TERRIBLE TIMING and tells me its just in case my arm is infected from the cut that didn’t look so bad. And did I need to go to the hospital? I told him no, but perhaps I would go to urgent care if it didn’t stop bleeding because of how deep it was. The manager AGREED the corner on the building was extremely sharp. After the manager left with his report, I open up a folded napkin with silverware, which had caked on food particle from whoever used it last. GROSSSS. The part that really bothered me was how they handled the situation, after our table moved the waiter never once came back to ask us how our food was OR to ask if anyone wanted refills – we had to flag him down to ask if our kids could have refills on drinks. Instead when he came back after we asked for boxes he asked if we were interested in dessert. While I liked the restaurant enough to drive 1.5 hours to get there yesterday, I have no need to ever return. They handled the entire situation very poorly and ruined my birthday meal. This restaurant should be ashamed for their safety hazards. At the end of the day after leaving we paid our $140 bill and I went to CVS to spend an extra$27 in bandages and wound care."