West Hartford
Ichiro Hibachi Sushi

Ichiro Hibachi Sushi

962 Farmington Ave, 06107, West Hartford, United States

Sushi • Asiatisch • Japanisch • Asiatisch


"I’m not typically one to write reviews but I had to share my honest experience which was . I was seated perfectly fine and so far service was nice until I started receiving our orders. The soup was lukewarm-cold and just looked like old broth and tasteless when we received it. The Sake was lukewarm-cold as well and when we sent it back for another one, we got the same one but it was microwaved instead which completely altered and ruined the taste. We ordered sushi which was strangely chewy and tasted inedible. Next we received our hibachi meal, it had somewhat good portions, maybe couldve been less but it was okay. On the other hand the meal was drenched in sauce or oil or whatever it was and it completely threw me off and I immediately knew my stomach would be ruined. Not only that but our meat was raw!!!!!! We did ask for medium rare but it shouldn’t be that hard to cook it that way with no red. Not only that but when we sent out food back, with no intention to eat anything else, we got our food back but without the meat which is considered cross contamination. The customer service was awful as well. We tried to be nice when confronting them about it but the manager made it hard. We asked to pay for 2 items only yet instead were insisted on given a discount which is unfair to pay for inedible food. I ended up paying around 40-50$ just for sushi, a drink, and sake that wasnt even good. The manager/owner was kind of stingy and stubborn as well with his response to other reviews!! Honestly I dont know how this restaurant isn’t shut down yet, it’s completely disturbing. On the bright there was one understanding worker other than that I wouldn’t recommend this place if my life depended on it. ???"

Pond House Cafe

Pond House Cafe

1555 Asylum Avenue West Hartford, CT 06117, 06117-2805, United States

Cafés • Suppe • Kaffee • Fleisch


"so, 2 weeks before I made a reservation for my 35th birthday dinner with my sister. the only time slot was available at 15:30. such an unpleasant time, most can agree, but still some people mentioned how wonderful pond house cafe is that I just had to try. When I arrived, I checked for my reservation and was quick to sit. my waitress goes up and tells me that the kitchen is closed because they close at 3:30 o'clock. This is my first time here, I'm confused! I tell her that the only time slot was at 15:30 a.m. and that I had a reservation and she actually sighed and said well I 'll keep the kitchen for a few minutes so that they can look over the menu. I should have trusted that my instinct and gone at this point, but we had plans before that followed and I just didn't want this woman to ruin my day! y 'all 5 november 2022 was not only my 35th birthday, but the day I found out that I was cancer-free! I wanted to celebrate a beautiful place with delicious food. at least, for weeks my sister talks about her short nativity and how delicious it is. she described it as a case of the bone, melt in the mouthpiece. so we look over the menu they have only short ribs pasta so we order it. fail! I'm not a picky person or hard if I'm reviewing (as my other reviews will show), but I feel serious as if I've enjoyed, in the Wood-N-Tap or something like that. at least eating is always good and server are always friendly. pond house cafe was such a disappointment. Maybe it was a bad day, I don't know. what I know is that I never want to go there again and I will certainly not recommend it! the waitress was rude! ego! the pasta was 5 out of 10 ribbons of fresh noodles, with mushroom pieces and I assume that 1 short rib was shredded to make 2-3 plates of teig (very saum on the bark meat.) it was simply not good, the presentation was sloppy, and the plate was something like $27."