Willoughby
Barroco Grill Pulpo Beer Co

Barroco Grill Pulpo Beer Co

3941 Erie St 2nd Level, 44094, Willoughby, US, United States

Bier • Käse • Mexikaner • Sandwiches


"Let me start with explaining that Barroco no longer exists at this location and it is Pulpo beer now, Hola tacos as you know it barely exists. We have been going here at this time every year since they opened, each time was a Great experience till now. A reservation was made with the bartender who advised the menus were now combined and no more arepas but the upstairs was still open. Upon arrival we were told the upstairs is no longer open and the reservation wasn't even listed. Everyone tried to be helpful to sort out the confusion but it nearly ended in us not getting a table at all until we requested to speak to the manager who did end up seating us as well as providing a free app for the error. We were given a server who had a section clearly on the other side of the restaurant so when she finally showed up to the table she tried to rush us along stating she didn't want to forget about us, it's your job to remember. Water was barely ever refilled and because we were not ready to order when she was it took quite a while for her to return while we watched her hang out with the kitchen staff. Food was no where close to what it has been in the past, tostones are no longer homemade and quality has declined overall. We will be trying the Lakewood, to find out if this is unique to Willoughby as it appears appears be just this location. The Check also took forever, I had to find her again at the kitchen dancing in order to even pay. Management was kind but still taken a back that we even had an issue. If you are looking for Barroco or even Hola tacos this isn't it anymore! Best of luck to Pulpo Beer!"