"We had a party of 16 and were only assigned one server, who appeared to be young and inexperienced. I believe that if other staff members had assisted, our dining experience would have been much better. Unfortunately, our meals were brought out in groups of 5, with one meal taking over an hour to arrive - a club sandwich. When we inquired about the delay, our server explained that the cook would not allow anyone to assist him in preparing the food, which was causing the hold up. Despite apologizing, our server was unable to expedite the process. Additionally, my husband's order of wings was undercooked. As we looked around, we noticed that other tables were receiving their food while our club sandwich had yet to be prepared and brought out. Our server was preoccupied with the cook, leaving our drinks waiting at the bar unattended. It was clear that more efficient and experienced staff members were needed to improve the service. We will not be returning until the necessary changes are made to ensure proper support staff is in place."
