Wolcott
El Cafesito Diner

El Cafesito Diner

1804 Meriden Rd, 06716, Wolcott, United States

Bar • Saft • Frühstück • Amerikanisch


"I have been to this location a handful of times. Let’s just say first impressions are lasting once I originally supplied a review under the name big boys diner I believe I have to find it so I can attribute it to the proper name. This morning I went in and was not greeted by the same stone faced woman I encountered sitting at the bar the first time I went here. on a previous visit she was preoccupied with her cell phone and somehow she thought that I was supposed to know that she worked there Unlike the first time she wasn’t preoccupied with her cell phone. However like the first time she just looked at me as though I’m supposed to know that she was ready to take my order.??‍ suggestion: say “good morning “ or “ how may I help you?” Maybe it’s me afterall I was raised with manners but I would think an establishment wants repeat customers. I will not be a repeat customer going forward.Then the lone waitress whom I have tipped generously in the past (not today and I never not tip but today I set a precedent). I asked her if I could pay my bill to save time and her response to me was “I don’t know what you had.”? suggestion: “ what did you order?” or “let Me grab your check I’ll be right back.”??‍I service in this place reminds me of something that you would see on TV when a prison cafeteria is depicted. Waitress did tell me to “have a nice day.”? My day will be great and my money will be spent elsewhere going forward!?Climate definitely starts at the top. It is evident to me that the employment relationship is extremely friendly. Please sprinkle a dash of professionalism and a pinch of old fashioned greetings such as “hello” or “hi” or just “smirk.”??‍ One word, one gesture at a time- baby steps.I will find my previous review and cut/paste it here. Stay tuned.??‍A daily diner"