"NOT FRIENDLY towards tourists or guests that speak broken French. Good: Good Asian food for the price and being a Japanese restaurant in a small beautiful Swiss town, next to the old town tourist area. The decor feels warm and friendly Bad: No customer service, it seems just to tourists. Does not greet guests with welcome, or ask about their food, or thank guests for choosing their place. I suppose they only care about serving locals. I do not understand why they are stunted when they see Asians visiting their Japanese restaurant by staring at someone who walked in to your restaurant. The guy which I assume is the owner/chef speaks mandarin, and we spoke to him in mandarin, but the waitress knows this speaks to us in French when we already made clear we can speak English or Mandarin. Gives us a weird look when I asked to split the bill (part business expense to write off), then talks to her colleague behind the counter to in French as if I don't know what they are talking about. Suggestions if the owner is reading: If you want to attract more customers, try starting with customer service, the little details will go a long way. greet people with welcome, give appreciation to guests, ask about why they come visit your town from abroad..little small talks help people remember your place"
