"It started at the top but unfortunately it ended up being a downturn. The reception here was pleasant. The restaurant gave a very positive impression as we took the elevator up to the 4th floor. A positive restaurant manager showed us to our table and we took his recommendations on wine. We were served some wonderful starters while waiting for the steaks we had ordered. Most of us went for the sharing menu. The downturn had now begun. We waited extremely long for our orders. We sat there with empty glasses for a long time. One of the guests had to order the same beer three times before it appeared. When the main course was served we all discovered that none of the steaks were cooked as we had requested. That in combination with sitting there with empty glasses made us reasonably frustrated. Finally, one of us left the table to pick up our wine. We had in fact ordered magnum bottles that were placed out of our reach. Otherwise we could have just served ourselves. Something we finally did, but then we had to go get the bottle ourselves. The result was that we left the restaurant without drinking one of the magnum bottles. It was enough when the table next to us was filled with guests who made quite a lot of noise. I think the staff suspected that we were ultimately dissatisfied, but then it was too late. We just wanted to leave the place. Part of the problem here is probably that the restaurant is understaffed. To us, it seemed like they only had one waitress at work. This is far too little seen as to the size of the restaurant. He was unable to follow up the guests in a satisfactory manner."
