"We stayed at the Avenida mountain lodges and decided to try the hotel restaurant. Have to say that even though the restaurant considers itself as a fine dining place the requirements are not met - not even close. The personnel is very unprofessional and they had huge difficulties to remember all of our orders. The waitress forgot to bring a dessert to one of us despite we asked it twice. I can't even describe how disorganized the waitress was in overall (dropping items, forgetting stuff etc.)We ordered three course menu which was a "cook's" suprise. The starter was a tomato soup and the main course rump steak. How basic and straightforward options are these? In addition, the dessert was a sorbet which was actually not sorbet. Three course menu was 33€ and i feel that it was not worth it - highly overpriced! Furthermore we noticed that the "cook" in the restaurant is the same guy who is responsible for the hotel's ski shuttle during the day time which is super confusing. Unfortunaltely i have to say that even though the interior is luxurious, the service including the whole personnel is very unprofessional and bad. Overall the experience was well below of our expectations!"
