"Really unbelievable. You call them to order something to be picked up, then they often forget to make the food and they only start when you get there. 1× is not a time but it happens all the time here. Ordered today for delivery. After 1.5 hours I wonder what's going on, call them. First of all, no one can speak German, the phone is handed over twice and the questions are the same again. In the end they say in plain German, bad luck, no more deliveries today (9:35 p.m. . So kind of disgusting. Waited 1.5 hours for free. Now I have the choice between driving to MC-D at 9:50 p.m. and eating the food or going to bed hungry. I eat out twice every day and know so many restaurants and takeaways. And in the 5 years since I've been doing this, I've never experienced anything like it. They're probably trying hard and don't want to give a bad review. But all of this is a mess."
