Cracker Barrel Old Country Store Phone Number, Reservations, Reviews

Excellent customer service by Tiffany. She is on the ball in every area of service that makes her customer feel important

We come to this Cracker Barrel nearly every weekend. They replaced the fresh fruit French toast with apple. I asked the waitress if they c could do the fresh fruit. She was very kind. Said they had the fruit so she didn’t see why they wouldn’t. But, she had to ask. She was told no. I do not understand why this would matter and just a flat no without an explanation in my opinion is rude and not the customer service I expected. I will take my weekend breakfast elsewhere from now on.

First of all the waitress was not friendly and she barely came by the table. My order was not pleasing, the manager did offer to re-cook my food although I think the right thing to do would have been re-cook the food and discount it. How do you charge $1.39 for cheese and only give 3 pieces of shredded cheese in a bowl of grits. The best part about this visit was Tiffany who was a waitress from a different area, she was extremely pleasant and professional and that is why I gave a 2 for the atmosphere because was how she treats her guests is always a joy. Her great personality makes even bad food more tolerable. Because in addition to have grits come out with 3 pieces of shredded cheese I was...