O'charley's Restaurant Bar

Host was very confused with her job. We were seated by unruly kids, running, throwing stuff everywhere and very loud. Parents just thought it was funny. Waitress was nice but clueless. Waited over an hour no refills on drinks or bread. Still no food..waited an additional 30 minutes. Seen two tables one of 8 then the other of 6 come in, sit down order, eat and leave. Cant review the quality of the food because, we never received it. We decided to leave. So this location is horrible wish you all the best, hope you have a better experience than us.The one back home is really good. Maybe they just had a bad day.

To be honest with everyone, we never even ordered any food. We got seated and ordered our drinks. Before the drinks got delivered I had to use the restroom. The bathroom was disgusting, but what topped the cake was the 2 cockroaches that went running through the bathroom. I walked back to our table and told my husband there was no way I was eating there. He went and asked our server to come over real fast and I told him what happened and then we left. If there bathrooms are that bad and have cockroaches, I dont even want to know what the kitchen is like. I am not one to bash on a restaurant like this but come on, clean your facilities and call an exterminator. That's just unacceptable. Very...

This used to be our #1 spot to eat out but it has fallen soooo far down the list its sad. I hope I can change this review one day but ts not looking good.For months the A/C has been out on one side of the building. And of course that's the side they automatically put you in. We'll, 6 people crammed into a booth with no air is not going to work. After finding out that the other side of the building was cool and no one other than employees were sitting over there eating I decided my family would move ourselves. The waitress was very accommodating and understanding but as she said, she was just following orders. I feel sorry for the staff that has to work in such miserable conditions. So once w...