"Overall the food was OK. We were mostly upset that we were 'upcharged ' for certain menu items when not only did we not order that upcharge, but we were charged for it, then received nothing like what we should have. In this example, we ordered a single side of cheese cup but were charged for two. What we received was a single cup that was maybe 1/8th full. I wouldn 't be as mad, if we weren 't double charged then received a ridiculous amount of cheese sauce for $1.00 in upcharge. To be frank, I wouldn 't be as critical if the last few experiences weren 't equally disappointing. Last time we ordered take-out which was ordered online and waiting 30 minutes inside to even be acknowledged. There were zero dine-in customers, but there were also zero employees to be seen at prime lunch-service times of roughly 1 PM. There wasn 't any direction of where to even pickup our to-go order, let alone any service really until shouting into the kitchen asking if anyone were there after 20+ minutes...."
