Owen's Ordinary - Speisekarte

11820 Trade St, North Bethesda, United States

🛍 Bier, Cafés, Bar-Lounge, Amerikanisch

4.1 💬 2127 Bewertungen

Telefon: +13012451226

Adresse: 11820 Trade St, North Bethesda, United States

Stadt: North Bethesda

Gerichte: 30

Bewertungen: 2127

Webseite: http://Carusosgrocery.com/

"When it comes to customer service, Alex was not very interested in creating a memorable experience for the right reasons. Alex brought over water to our table. I thanked him and almost ordered my wine when he gave me a look before walking away that caused me to assume he was the bar back. 10 minutes pass, and no one came to greet us or take our orders. Finally I walk up to the bar to see Alex on his phone and talking with the bartender. I asked if anyone was coming to greet our table, and Alex just looked at me. The bartender said he was getting our drinks ready and would bring them over shortly. I was confused because no one had came to take our food or drink orders, so I told him we had n...


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The service was very disorganized. We did not have the same server all evening and it was clear no one communicated our table’s needs to each other. The food wasn’t fantastic and we sat with dirty dishes I front of us for over 10 minutes. We were never offered water, drinks, or to take out food order. We had to ask for everything along the way including the check.

Speisekarte - 30 Optionen

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Bewertungen

User
User

Definitely not a good first impression. Perhaps they are short staffed in the kitchen or just in general, but we were there almost 2 hours. My steak did not come out as ordered. We waited 30 minutes for our food. My 2 guests had no issues with their dishes and enjoyed them. I sent the steak back and it came out undercooked. By that time, my guests were finished with their meals and I was ready to go. I boxed up my meal. The did take my steak and a round of drinks off the bill which I appreciated, but not sure I would go back given the experience.


User
User

We had a very odd dining experience last night. Maybe there was something wrong with their computer system because they did not seem to capture everything in our order and we had to remind the server multiple times and eventually two managers when they checked on us about drinks we had ordered. We eventually got our drinks and ate our food, which was cold when it came out. Then the server brought out and entire second meal that we had not ordered and they kept asking if we had ordered a second dinner to go… which we had not. The table next to us also kept getting erroneous food they hadn’t ordered. We don’t plan to go back, especially with high prices.


User
User

When it comes to customer service, Alex was not very interested in creating a memorable experience for the right reasons. Alex brought over water to our table. I thanked him and almost ordered my wine when he gave me a look before walking away that caused me to assume he was the bar back. 10 minutes pass, and no one came to greet us or take our orders. Finally I walk up to the bar to see Alex on his phone and talking with the bartender. I asked if anyone was coming to greet our table, and Alex just looked at me. The bartender said he was getting our drinks ready and would bring them over shortly. I was confused because no one had came to take our food or drink orders, so I told him we had no...

Kategorien

  • Bier Entdecken Sie unsere Auswahl an erfrischenden Bieren, von knackigen Lagern bis hin zu kräftigen Ales und reichen Stouts. Egal, ob Sie lokale Biere oder internationale Favoriten bevorzugen, wir haben das perfekte Pint, um Ihr kulinarisches Erlebnis zu bereichern.
  • Cafés Charmante Cafés bieten eine Vielzahl von frisch gebrühten Kaffees und Tees, zusammen mit leichten Snacks, Gebäck und Desserts. Perfekt für einen morgendlichen Energieschub oder einen nachmittäglichen Genuss in einer gemütlichen Atmosphäre.
  • Bar-Lounge Erleben Sie eine entspannte Atmosphäre in unserer Bar-Lounge, wo Sie sich bei einer erfrischenden Auswahl an Cocktails, edlen Weinen und Craft-Bieren entspannen können, ergänzt durch eine Vielzahl köstlicher kleiner Teller und Snacks, die sich perfekt zum Teilen eignen.
  • Amerikanisch Genießen Sie klassische amerikanische Aromen mit unserem vielfältigen Menü, das saftige Burger, knuspriges Brathähnchen, herzhafte BBQ-Rippchen und frische Salate bietet. Schwelgen Sie in zeitlosem Komfort mit jedem Bissen, kreiert, um alle Geschmäcker zufriedenzustellen.

Ausstattung

  • Amex
  • Bier
  • Wein
  • Brunch

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