"If I could leave zero stars, I would.At 6:37 My dad ordered a pizza for his dinner. He was told that it would be between 40 and 65 minutes.I got to his house to visit with him at 8pm, and apparently he was still waiting for his pizza. So dad called the store back, it's only automated, and he was told at 8:15 that it would be delivered between 8:18 and 8:28.At 8:31 the pizza finally got there! Yay! Except, wait, it's barely warm and not even cut! Then looking at the box we see that the order was put in at 7:38- an hour after he called in his order.So I called the store for my dad to complain and ask why they would send out a pizza (2hours later) without even being cut. But after being told a team member will be with you shortly for ten minutes, I had to hang up.There is a weird employee shortage everywhere, so I like to think we cut a lot of slack and empathize with that, but this was just horrible all around. If there aren't employees there to actually speak to, or take orders (again, all ordering is now done automated), and there is such a huge discrepancy between placing an order, and order going through, and being delivered, and then it's not even CUT and no one is there/able to take a phone call.... why is it even open? It would have been far less frustrating to call and hear that this one location is temporarily closed or something than the whole ordeal it ended up as."
