"I gave them a 3 because I want to like them a lot. I had a horrible long day and I went in to pick up something to eat around 8:30pm. There was a woman in front of myself and another customer who requested the pickles placed on her sandwich be removed because they had too large of holes in the center, so the nice man behind the counter replaced them with pickles that were adequately filled in , he then put Mayonnaise on her bread and she stated that she said she ONLY wanted mustard when he asked if she wanted Mayo. So he threw the top piece of bread away and got a new piece with no Mayo on it. Once he put the bacon on, she requested that the bacon be removed because it didn 't look the way she wanted it and so that got put in the trash and replaced too. Finally it was my turn to order, and I began my order saying I just wanted the mikes way oil and vinegar on the side, which was not a problem. I stepped over to the side a little bit to compliment the employees on how well they handled the situation, in turn the employee who was working with me decided to take it upon himself to not ask if I wanted bacon or mayonnaise on the club sandwich that I ordered. He just assumed I didn 't want any, I didn 't get a chance to realize the situation entirely because before checking with me he already had my sandwich wrapped up and sitting by the cash register. So I paid $9.65+ tip for a ham and turkey sandwich. In my opinion a club sandwich is a club sandwich because of the bacon. All in all, I know this review won 't make a difference, but I was just disappointed in the entire situation."
