"I agree the owner and his son that manages the place are both a**holes! The food is good, but that kid's attitude is unbearable!! Total air of entitlement, like you should be thanking him that he would even consider serving you. I wish someone would buy a franchise in Eugene so that we would never have to go back in that place again! Too bad because the food is really good, just hate giving my money to jerks with no customer service."