"I wish I could give 0 stars for TERRIBLE customer service. I ordered 10 items for my employees, but when the ordered arrived, one item was missing Hot Braised Chicken. I called the restaurant to let them know, and they basically called me a liar. They told me they were 100% sure they put the Braised Chicken on the bottom of the box. I proceeded to tell them that I, myself, gave the food to my agents, one by one, and the last agent did not have his food. I told them I emptied the box (they specified this four times to me), but it was not in the order. The Manager gets on the phone to tell me the same thing and once again, I told him that the item was not in the box. All they had to do was remake the food or refund me, but they would not do either. We went back and forth until I said thank you and hung up the phone. This establishment is so cheap that they could not replace the order that was clearly not in the box. All my agents were with me and double checked the box to make sure nothing was in the box. Terrible, terrible customer service."
