"People that just don’t care. Called to place an order for pickup and the lady’s first words were “please hold”. So she set the phone down while I listened to them work, talk, and laugh for over 10 minutes before hanging up. Placed an online order and drove there. After waiting, waiting, and more waiting, the other lady says it’ll be 7 more minutes and to pull to the Tudor’s window. Wasn’t 7, it was another 25 minutes before I had to wave one of the cooks down and he came and asked for my name. H … – show"