"I ordered a French dip sandwich for takeout. When my girlfriend went to pick it up, she was informed that they were out of au jus. The employee suggested she buy beef broth from a store instead, as that's all it is. There was no offer of a discount or any accommodation. How can you have a French dip sandwich without anything to dip it in? Fortunately, I had a can of au jus at home. I have ordered from this restaurant a few times since it opened, mainly because it is the closest to me. However, each time I have been there, the staff appears uninterested in being there or offering any assistance. This is definitely not a good way to run a business."
