"Had to write about this bad experience I had there today. If you are going there with family, then not the experience you want to have,After watching the CLTFC and Inter MIAMI soccer match reached here around 9:15 PM, waited for few minutes before I was asked to take a booth and it seems thats the only one available at that time then suddenly this other waitress stopped us, first she said you have 5 mins wait time to order so I said that's OK but then she changed her statement and told us no you wait here until server for that area is free and then only I can give you that booth or you can sit somewhere else and this is all while we were about to walk with the other waiter and I asked her to explain as why can't we sit there n wait, to which she responded rudely and later heard her mocking us with other waiters there, as she didn't realized my wife was behind us while we sat down on this other table. And that booth was given to another family (other ethnicity) who just walked right in after us.Later, I asked for the manager, and this same waitress showed up so she is the service manager(imagine my surprise) so I told her about her rude behavior, she said it was due to overload and the new trainee is still learning but she apologized,Although I need to post this as this kind of behavior is coming from a service manager of an established chain so what can you expect from others who are working there. Hope the management takes note of this and improves."
