"I placed a big order online through their website. I then called the restaurant to confirm pickup time and they told me that the website doesn't work and that they can't cancel the order through their website, so its up to me to figure out how to get my $85 back.Based on some Googling it seems like the point-of-sale company that Lula used (MenuStarPOS) has a reputation for this, but still, the fact that Lula hasn't done anything about it means I now have to file a dispute with my CC company...and don't get to eat any food."
