"We were rushed to place our order and then given an 18% gratuity added to our bill. After waiting 25 minutes and inquiring about our food, we discovered that our order had somehow been misplaced. Others who ordered after us were served before us. Frustrated, we decided to cancel our order and leave. The lack of communication or compensation for the inconvenience was disappointing. Typically, restaurants would try to rectify the situation and offer something in return for the inconvenience."
