"We visited with a group of 8 during SVU 's Homecoming weekend. We got there at 5:30 and just got in before the place filled up with a wait. Our waiter was nice and got drinks out quickly. Sadly, things went downhill from there. We got wings in ~30 minutes, garlic bread 20 mins after that. Then another 45 minutes for chicken parm (it was quite good), and then another 45 minutes for the 4 5 pizzas. Yes, that adds up to 2 HOURS to get our food! Our waiter apologize for the 'kitchen delay ' and we heard other servers doing the same, but something else clearly went wrong with our order b/c we literally watched every single table come and go while we waited. One of the pizzas came out burnt black on one side I simply said, NO to our server and he knew it. He took that off our bill and discounted rest of our order, but we missed another event we had for 7pm (figured 90 mins was enough for pizza). Wish our waiter would have just explained what happened, and also been upfront when he brought a blackened pizza out. No manager in sight the whole night we did have to track down another server to find ours once we got past 90 minutes. Overall, food was quite good, but given how bad the overall experience was, hard to recommend this place. Given the pattern of poor service and food, would hope the owners take notice and fix what seems to be a popular and fun place, but since these reviews go back several years, not sure how hopeful I am. I would try again if I heard they make changes, but otherwise, venture elsewhere in town."
