"This what the owner responded when I simply comment that they didn't honor my birthday coupon that was 1 day over there so called expiration date that is not on the coupon. Obviously, he doesn't value his customers or new customers!!!! Lol You were told you were on the waitlist and was confirmed for that. Waitlist are waitlist because you are waiting for others to cancel or not show up. If no one does we can't ignore the others that took the time to reserve a table before you You sat down at other reservations tables until they arrived You stayed for the whole duration of the performance so couldn't have been too bad for ya No one asked me about a coupon and if asked I would have allowed it Grow up dude and get over it. Next time call before others Do and this won't happen Wrong learn how to run a business !!!! Idiot your are so wrong. No, I did not stay. Your wife did nothing to offer any kind of customer service. Also, how do you know what I was told for 4 days every day by you associates? Also, what about cold food ? Well, your associates said she asked, and I saw go ask .So this is how you handle an unsatisfied customer, my point exactly!!! Telling me to grow up pretty funny, so is that the only establishment you own ? So before you tell me to grow up, I operate several bars and grills that know how to exceed in customer service.What about swamp coolers to cool the establishment that is blowing dirty air on customers and there food ?? Right don't address those important issues!! Just so you understand how word of mouth is so important to business and customer service is I will make sure all will know how you feel about your customers that spend there hard earned money."
