"If I could give zero stars, I would. First of all, the lobby was closed so you have to either use the drive-thru or walk up to the window. If speed and cold food are important to you, definitely go through the drive-thru. There was a car in front of me and I had to wait a long time to place my order. The person on the speaker was impossible to understand because it sounded like the loudspeaker was broken. When I finally received my order, it was wrong - I asked for two pieces of sharp chicken and only received one normal piece. The chicken was not hot and seemed old and dry. To top it off, they only accepted cash even though there was no sign indicating this. I will never go back and I would advise others to do the same. I understand that they may be short-staffed, but that is no excuse for being rude. No thank you."