Seafood • American • Fast Food • Tradamerican
"The line was around the building and we noticed that the interior was a little less busy, so we went fine for the execution. The service was great and I was offered help right away. The manager offered the shrimp special and we took it and by far the best takeout life had at least one year! We brought it home and it was hot and tasty "
Fish • French • Seafood • American
"We haven't been there in awhile, so we had some questions.My sister thought she was ordering a dinner when it was just an appetizer. She asked if it came with a roll she said no, but could order a side breadstick.I asked a question she rolled her eyes, very rude.She was training someone. She needs to have some customers service training, or find a job she likes. The food was good."
Seafood • Japanese • And Grill • American Cuisine
"Ordered food didn't check it and when we did we didn't even have our order. When we went back to complain I found out that the guy that waited on us hadn't checked to see if the order was correct. The manager gave us our money back and also threw in 2 cheesecakes which was nice."
Cheese • Seafood • American • Fast Food
"Food was delicious as it should be, very HOT to the touch. Two Large Hush puppies came with a 3 pc fish dinner, plus two sides, all for $10.29. Small Drink 2.19. My Significant Other, seems to be enjoying herself. Everything she ate was crunchy. The way she is eating if I ate Captain D's I wouldn't get close to her mouth. Or pretend I'm about to go in her plate."
Lunch • Seafood • American • Fast Food
"The food was tasty and correct. Price for lunch was really good! $5.99 for main, side and drinking. They were just pretty slow. But everything was fresh and hot and workers were nice."
"Absolutely love love eating here. The employees are really sweet, the lines are not usually too long and it doesn't take a long time in the line, but the food is always fresh. I love getting a chicken dinner with both my sides Mac and cheese and then I get an order of fries and an order of hush puppies, with extra sweet and sour sauce and a sweet tea. Delicious!"
"What a great evening of dining by ourselves. With a few candles, it might have been romantic. However, we did miss the catsup tonight, they were out so Mr. Heinz couldn't join us in the empty dining area. Maybe everyone else ate early. It was almost 6:30 pm."
"Went today and got a #9 on board in drive thru which is 4 pieces of fish combo my sides were slaw and loaded baked potato they were out of butter I was ok with that. Get to window (manager) started to be rude to after she gave my drink a large tea.. I tried to tell her my sauces she shut window came back to window about 5 minutes later with food asked my sauces I told her.. I check my food she rang up a #4 a chicken and 2pc fish meal. I go in apologize and tell her I wanted #9 and brought m … – show"
"I was disappointed for not being able to eat my meal inside. I started eating and a fight broke out scaring me trying to make sure i had a place to hide. I'm 70 years old. I can barely walk and get around and very weak. With me taking dialysis i am exhausted very quickly. I was so scared instead of taking my meal with me i was in a hurry to get out that i thew my meal away and took the trash home. I thought one of ladies fighting had a gun. They called the police but they never came which scared … – show"
"We were just before closing this past Saturday night. We entered the building and no one was in sight after several minutes a girl came from the back saying the cameras weren’t working and they didn’t see us come in. We placed our order and we’re served cold, burnt fish. The fries were cold and hard and my sons corn on the cob was also cold. Very disappointed in this visit."
"Some of the best ladies up front working and guys in the kitchen. I eat there but more importantly I DoorDash so Im there alot. Their crab is amazing hush puppies....I'm weird I'm getting 24 for Thanksgiving night football. Just a solid group of folks. I spend 55 hours a week around restaurants. The people at this Kingsport location care and the food reflects such"
"I absolutely love CAPTAIN D's. But this location needs to completely revamp they're staff or just close down. I spend a lot of money there weekly and I may get decent food and I may not. They are sure to short me every single time. Especially if I choose to substitute my sides for hushpuppies. You may get to order and you may not. Although online hours say they are open till 10. That's NEVER EVER the case. One night I got there at exactly 7:50, lights were on. After I sat up to 2minutes top and … – show"
"Very rude employees. Sat in the drive through for almost 10 minutes before my order was taken and I was the only car in the parking lot. Girl that took the order acted like she was mad and I was inconveniencing her for ordering food. I will never be back here. If you hate your job so much you should just quit because people shouldn't have to put up with attitude when they're just trying to get a meal."
"Captain D’s is a fish seafood restaurant. I love the crispy fried fish. Especially when cooked fresh and served hot. They have shrimp, chicken strips, crab cakes, and lots of sides. Usually a little on the slow side. But that is fine if it is served hot like I mentioned above. Captain D’s is more of a fast food restaurant than a place like Red Lobster, in my opinion. Prices are a little high when you consider drinks do not come with the meal. They do have specials they promote every mon … – show"
"As far as fast-food establishments go, I must say the “Supreme Platter” was terrific! (Two nice big fillets of fish, two big chicken tenders, 6 butterfly shrimp two great sides: ochra mac-n-cheese.... Great value. Freshly made. Quick attentive service."
"Joseph, we're delighted to hear that Alex could make you feel right at home! So glad you enjoyed your experience at our Huntington restaurant and we look forward to serving you again soon:"
"How do I write this review? The fried whitefish was great. It was a chore conveying my order to the staff and I guess I got a little frustrated and yelled. I was outside at the speaker so not quite sure how I offended the teenager but anyway I tried to order a white fish dinner with three pieces of fish and all I heard is “It only comes with one piece of fish.” Then I'd say, “OK, add two more.” Then they'd say, “So you want three dinners?” and I'd say, “no, one with three pieces.” Then they'd sa … – show"
Seafood • Fast Food • Seafood, New American, Fast Food, Fish & Chips
"Drive thru worker had a long conversation with the people in the car in front of me. I asked for coke to drink, she gave me Pepsi instead… It was watered down with ice..and gross. The food was cold. It took so long to get that, I was almost afraid to ask for hot food as I didn't know what they might do to it. Also I don't think it would be possible for cashier to be any less friendly. Save yourself a waste of time and money… Buy a can of tuna and a piece of bread.. it'll probably taste bett … – show"
"Nothing about this visit was good. I was here about an hr before close. I got the deluxe seafood platter. When I got home opened the container, all my food was completely inedible! The fish was overcooked, cold the meat itself was brown. The shrimp, I couldn't even bite into. Lastly, the crab cakes couldnt be eaten bc a fork would even hold up to get the food out of it. IT BROKE THE FORK Even the sides were garbage. I just wasted $17 definitely not happy about it! My entire dinner went … – show"
