"Called AHEAD and placed my order. Arrived and was told it would be 3 more minutes (got sweet n sour chx and white rice) bc the chicken wasnt done yet. After the chicken was done, she THEN told me the rice wasnt ready and it would be “at least” another 10 minutes. I told her i couldnt wait that long which is why I PRE ORDERED! She said they could give me fried rice as a free upgrade. I dont like fried rice but whatever, I said ok because i HAD TO GET TO WORK! At that point, no one was cooking the fried rice and i was just standing there waiting for fried rice bc according to them the white rice wasnt ready. After SEVERAL MORE MINUTES OF NO ONE COOKING, i told her i needed a refund bc i needed to get to work. She walked in the back. I had to call her up to the counter and ask 2 more times for a refund it was OBVIOUS she was ignoring me. I told her AGAIN I wanted a refund bc i had no food and she had taken my money. She said she would have to call her boss. I ended up having to leave WITHOUT THE FOOD OR A REFUND AND WAS LATE TO WORK. Avoid this place…."
