"First of all, if I order the delivery and pay for it, it's for a reason. I have a special need for adults and sometimes cannot get out. I made an order for chicken teriyaki. Don't ask much. I called because the chicken was burned and the rice was uncooked. No taste. I'll call back and the guy I'm talking to says if you want a new order, you have to pick him up. I'll tell him my situation. After debating with him to give me another order. He says, I hope you tipped the driver well, because now I have to send him back. Tiped him $5 btw What a customer service is that!! I called back and told him I didn't want the order. That I never wanted to order from here again. If you don't show compassion from my situation, you don't deserve my money or my time."