"We have been ordering from this restaurant for many years, at least once every two weeks. However, the quality of the food and service has significantly declined in our last few orders. The woman who answered the phone was unprofessional, lacked people skills and business etiquette. Our last order was completely messed up and when we called to have it corrected, she shifted all the blame to us and refused to make any changes. Due to this experience, we have decided that it will be the last time we order from this restaurant. If they continue to employ such rude staff, they will surely lose a significant amount of business."
