"I ordered food by doorkeeper. My job was completely wrong. I called to have corrected it and the person who answered the phone gave everything to the door dash driver. I looked at the ticket and it had my FULL name. So the door key driver took the right order. Although the door forgot my drink. That's on them! But the fact that I had to argue with the person on the phone about getting my order corrected is ridiculous! As customers, we should not go through this fear to get what we pay! Not less. I spent $70 on me and my wife. We'll never order food from one of the Chi'Lantro's again so we don't have to go through it again! It wasn't a fight over $5. The whole order was not correct and it was cold when it appeared as it sat there for 45 minutes before it was picked up. This could also go back to the door. But in the end, the Chi'Lantro communicates with the driver and who pays the price? The consumer! I came to Chi'Lantro several times to fix this problem and no answer back. You could be honestly less concerned about you and what you order. As long as they make their money happy. Horribler Service, Food, attention to detail and everything else related to this organization."
