85. Hunan Beef
Loong Xin Asian Cuisine

Loong Xin Asian Cuisine

670 East 233rd Street, Bronx, NY 10466, City of New York, United States

Thai • Asian • Chicken • Catering


"The food is good, I have no complaints about the food. I tried to order on line online service was not working. I called an the person who answered told me he did not have access to online service and I could make the order with him. Ok....but every item I ordered was between two to five dollars higher than what was posted on line. Ok....I understand Covid messed up everybody. No argument when I was told my TOTAL. My total was $71 plus change. I payed by credit card for my food that was going to be delivered. Ok. I have my $10 tip for the guy who came over on his motorcycle. He gives me my food and then a credit card transaction receipt for me to sign that says $81.18. Immediately I call the restaurant for them to explain the charges. After much back and forth between each other, a woman, who told me that she was the manager, told me the extra money was tax and a 4% charge for using credit card. I told her that if I was told that there was a charge for using a credit card , I would then have decided if I wanted to pay by credit or cash....but to tell me, when I ask you for the total one price and then charge my card for a price that I did not agree to, was deceitful. The woman then said that the charges are written on the menu.....I am going to know charges from a menu that I don't have? Really??? All I am saying is fool me once and that's it. If you like their food carry cash as we are all trying to save a few dollars especially when you have a big family. 4 stars for food. O stars for customer service."