"They really need to bring back the eel bun! Also, as a loyal customer who visits three times a month and always leaves a generous tip, I was disappointed by an experience I had recently. One evening, I didn’t leave a tip after dinner, and they made a big scene in front of other customers. This is not the way to treat loyal patrons, especially those who spend money at your establishment. The food is good, but that experience really left a bad impression."