"I’m not surprised to see that others have reported rude behavior at this establishment. Just like in previous posts, I doubt the owner will apologize or implement any real changes. I visited on Saturday and waited over 20 minutes while others were served before me. The staff instructed us to wait outside, but they used a faulty radio to communicate when orders were ready, making it impossible for us to understand anything. I was extremely thirsty, and after waiting for 20 minutes, they asked me to wait even longer. I decided to cancel my order and expressed that they should apologize for the poor service. The girl, who seemed to be the senior staff member, claimed she wasn’t obligated to apologize. What happened to basic courtesy? You charge premium prices for a glass of juice, yet the service is unacceptable! I'll never come back to your shop and likely won’t visit another Jamba again. Remember, bigger businesses than yours have gone under. You’re nothing. Just wait and see. All I wanted was a simple “sorry” with a smile to acknowledge the inconvenience on a hot afternoon."
